Cancellations: the hotel is not liable for any cancellations or changes to bookings made via any Online Travel Agencies e.g. Expedia or Booking.com. To cancel or change reservations made via an OTA, please contact the agency in question.
Our standard cancellation policy is free cancellation 48h before your arrival date, otherwise the hotel charges for the first night. Our standard cancellation policy is applied to all meetings and conferences. To cancel or change a meeting or conference, please contact us.
For group bookings we require 14 days cancellation notice prior to your scheduled arrival date.
Please note that if you booked a special discount NON-refundable rate, then it is non-refundable (Ingen Återbetalning) and this is means there is no going back even if a snake bites you on the airplane. You must still pay for your room.
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